If your order went through, you should’ve received a confirmation email with all the details.
Sometimes it sneaks into the spam or promotions folder, so give that a check first. Still can’t
find it? You might want to double-check the email you entered. For help, feel free to
WhatsApp our customer support, we’ve got you.

Once your return is approved, you'll need to ship the item back to us. After we receive and
inspect it, we’ll initiate your refund within 48–72 hours. The amount should reflect in your
original payment method within 3–7 business days.

Thanks for bearing with us while we process it, we appreciate your patience!

Currently, we do not offer COD. All orders must be prepaid through the available online
payment methods at checkout.

We're so sorry! Please WhatsApp our customer service within 48 hours of receiving your order, along with pictures of the damage. We’ll sort it out ASAP.

Not all! Beaded bags and items bought during sales are final sale and can’t be returned.

Changed your mind? No problem, just get in touch with us via WhatsApp within 30
minutes of placing your order. Once it starts processing, though, we won’t be able to make any changes.

Once your order is placed, you’ll get a confirmation email with tracking details. Just give it 24–48 hours to update. You can use that link to stay updated on your delivery.

At the moment, we’re only shipping within India. But stay tuned, we’re working on going
global soon!

If your order hasn’t been processed yet, we might be able to update the address. Contact us via WhatsApp as soon as possible and we’ll try our best.

Once you reach out to us with your return request, our team will review and get back to you via WhatsApp or email with approval and next steps.